Nova Cycles Supply Inc. :: Returned Items Policies

Returned Items Policies

Nova will accept returns of untampered, undisturbed, and unaltered materials according to the following schedule:
 
Items returned in saleable condition within 30 days or less from invoice date have no restock fee.
 
Items returned in saleable condition up to 60 days have a 10% restock fee. Items after 60 days are not returnable.
 
Items that need to be returned require an RNA number to document the information about the item(s) returned. Please call 916-624-6549 to get a return authorization number or "RNA".
 
Please be ready with a:
 
- invoice number
- part number(s) of the items returned
- reason for return - not what you wanted, appears out of spec...
- remedy- what would you like: part swap, credit to your card, store credit..
 
Online Payment Service
 
Nova Cycles Supply Inc.
4111 Citrus Ave #8 Rocklin, CA 95677 U.S.A.
Nova Cycles proudly accepts Visa and Mastercard