Nova Cycles Supply Inc. :: Shipping Policies

Shipping Policies

All orders under $ 50.00 have a service charge of $ 5.00 in order to process them in addition to shipping charges.
 
This covers the internal costs of processing an order when the order is not profitable enough to support the cost (employee labor, cost of shipping materials).
 
 
Domestic Orders over $ 50.00 are shipped via FedEx or UPS, and are trackable and insurable. 
Shipping times are generally the fastest for ground service
and range between 2-7 days depending on distance from Nova. These are shipped daily. 
 
 
Domestic Orders under $ 50.00 and less than 2 pounds are shipped US Postal Priority Mail Service with insurance.
Delivery times are typically 2-3 days from leaving Nova.  These are shipped Monday, Wednesday and Friday.
 
 
Domestic Orders under $ 25.00 can be shipped US Postal First Class Mail under two conditions:
 
The customer must waive insurance, as this service is not insurable. You as a customer accept the risk of the US Postal system not delivering, and understand that you have no remedy in this situation.
 
The weight of the parcel must be 13oz. or less according to postal regulations.
 
Shipping time is estimated at 4-7 days after leaving Nova. These are shipped Monday, Wednesday, and Friday.
 
 
International Orders are shipped via Express Mail International.
These orders have insurance and tracking. Insurance is limited to $ 650.00 per box for most destinations. Delivery times to most major destinations(for example Australia or Germany/GDR) are 5-6 days. These orders are shipped Monday, Wednesday, and Friday.
 
Online Payment Service
 
Nova Cycles Supply Inc.
4111 Citrus Ave #8 Rocklin, CA 95677 U.S.A.
Nova Cycles proudly accepts Visa and Mastercard