Nova Cycles Supply Inc. :: Shipping Policies

Shipping Policies

Small orders: We have reduced our service charges to cover the cost of materials order to process. The shipping estimator may estimate high, but we refund the excess charges at the time the order is shipped.
 
The service charge covers the internal costs of processing an order when the order is not profitable enough to support the cost to process the order (employee labor, cost of shipping materials).
 
Domestic Orders over $ 50.00 are shipped via FedEx, UPS, or sometimes USPS and are trackable and insurable. 
Shipping times: Orders Received before 1:00PM Pacific Standard Time are processed the same day.  Ground service is generally the best deal and delivery times range between 2-7 days depending on distance from Nova.
 
Domestic Orders under $ 50.00 and less than 2 pounds are shipped US Postal Priority Mail Service with insurance.
Delivery times are typically 2-3 days from leaving Nova.  These are shipped shipped daily as of 2016.
 
Domestic Orders under $ 25.00 can be shipped US Postal First Class Mail under two conditions:
 
The customer must waive insurance, as this service is not insurable. You as a customer accept the risk of the US Postal system not delivering, and understand that you have no remedy in this situation.
 
The weight of the parcel must be 13oz. or less according to postal regulations.
 
Shipping time is estimated at 4-7 days after leaving Nova. These are shipped Monday, Wednesday, and Friday.
 
 
International Orders are shipped via Express Mail International.We ship to Europe (East and West) AUS, NZ, South America, all parts of Asia. Almost anywhere that the postal system goes, we will ship to.

These orders have insurance and tracking. Insurance is limited to $ 650.00 per box for most destinations. Delivery times to most major destinations(for example Australia or Germany/GDR) are 5-6 days. These orders are shipped Monday, Wednesday, and Friday.
 
Online Payment Service
 
Nova Cycles Supply Inc.
4111 Citrus Ave #8 Rocklin, CA 95677 U.S.A.
Nova Cycles proudly accepts Visa and Mastercard